TOP QUEST CONSULTANTS LTD
TERMS AND CONDITIONS.
Effective date : 11/1/2024
Welcome to Top Quest Consultants Ltd. Before you proceed to explore our website, please take a moment to review the following terms and conditions carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree to these terms, please refrain from using our website.
These terms and conditions outline the rules and regulations for the use of Top Quest Consultants Ltd’s website, located at info@topquest.co.ke. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Top Quest Consultants Ltd website if you do not accept all of the terms and conditions stated on this page.
The website is accessible at all times(24/7), operating around the clock. However, it is important to note that access may experience delays or interruptions in the occurrence of force majeure events, slow network connections, or site overloads. Continuous access to the Site cannot be assured, as Top Quest Consultants Ltd reserves the right to conduct preventive or corrective maintenance, which may temporarily impact accessibility.
USER RESPONSIBILITIES
User Obligations and Guidelines for Website Access:
Upon entering and utilizing this Website, users acknowledge and agree to adhere to the following regulations:
- Lawful and Ethical Conduct
Users must refrain from transmitting or disclosing any information that is illegal, unethical, or against public policy through this platform.
- Prohibited Activities
Users are strictly prohibited from engaging in unauthorized downloading, conducting DDoS attacks, misappropriating Site information, attempting to circumvent or damage security devices, engaging in phishing activities, or making fraudulent intrusions into the infrastructure of this website.
- Compliance with Terms
Users are obligated to utilize the Site in a manner consistent with the outlined terms of use. Any actions that may compromise the integrity or availability of the website, as well as the interests and exclusive rights of the website owner, are strictly forbidden.
- Responsible Usage
Users are expected to responsibly and ethically use the features and services provided by the website, ensuring that their actions do not disrupt the overall functionality or infringe upon the rights of others.
- Report Violations
Users are encouraged to promptly report any violations or suspicious activities that they become aware of during their use of the Website to the designated contact point.
INTELLECTUAL PROPERTY
- Ownership and Protection
The Site and all its components, including but not limited to source code, texts, images, photos, graphics, data, information, architecture, software, databases, domain name, trademarks, and logos, are protected by intellectual property laws and are the exclusive property of Top Quest Consultants Ltd or are used under proper authorization.
Limited Usage Rights
Consulting the Site does not grant users any transfer, license, or authorization to reuse its content. Reproduction, representation, extraction, modification, dissemination, or exploitation of the Site or its elements is strictly prohibited without the prior written authorization from Top Quest Consultants Ltd.
Modification Rights
Top Quest Consultants Ltd reserves the right to modify Site content without prior notice.
Photographs Credit
Photographs on the Site credited to Top Quest Consultants Ltd are subject to copyright protection.
- Liability
Information Disclaimer
Information provided on the Site is offered “as is” without any warranties, express or implied. Top Quest Consultants Ltd assumes no responsibility for the use of this information.
Limitation of Liability
Top Quest Consultants Ltd disclaims liability for any damages, whether direct or indirect, arising from the use of the Site and its information.
Security Disclaimer
Top Quest Consultants Ltd is not liable for any viruses, malware, or spam that may result from consulting the Site.
- External Websites
Disclaiming Responsibility
Top Quest Consultants Ltd explicitly disclaims responsibility for the content of external websites linked to the Site.
User Responsibility
Users are solely responsible for their use of external websites linked to the Site.Users should exercise caution and discretion when navigating external websites.
PRIVACY POLICY
Please review our Privacy Policy, which outlines how we collect, use, and disclose information about our users.
PAYMENTS AND FEES
Payment Modalities:
Users are afforded the opportunity to remit payments through Bank Deposits or Mpesa using the following account details:
– Account Name: Top Quest Consultants Limited
– Account Number: 1200165845
– Bank: Kenya Commercial Bank – Jogoo Road Branch
– SWIFT CODE: KCBLKENX
– M-PESA PAYBILL NO.: 4073813
– M-PESA ACCOUNT NO.: Participant’s Name
Kindly forward a copy of the banking slip or payment details to info@topquest.co.ke.
Top Quest Consultants implements varied rates corresponding to the specific course provided. Interested parties are encouraged to reach out via info@topquest.co.ke to obtain a quotation based on their service requirements.
REFUND POLICIES AND PROCEDURES
Refunds are facilitated within a 30-day window from the date of purchase. Users seeking a refund are required to initiate contact with customer support, providing the reason for the refund and pertinent details.
JURISDICTION AND APPLICABLE LAWS
Dispute resolution jurisdiction and applicable laws are governed by Kenyan law. Any legal disputes arising will fall under the exclusive jurisdiction of the courts in Nairobi city.
LIABILITY AND DISCLAIMERS
Limitations of Liability
The website assumes no responsibility for indirect, incidental, or consequential damages. The total liability for any claim arising from the website’s use is restricted to the amount paid by the user.
Information Accuracy Disclaimer
Information disseminated on the website is intended for general informational purposes only. The website does not guarantee the accuracy, completeness, or timeliness of any information.
CHANGES TO TERMS
Modification Authority
The website reserves the right to amend the terms and conditions at its discretion. Modifications take immediate effect upon posting on the website.
User Notification of Changes
Users will be duly notified of any alterations through email or a conspicuous notice on the website.
CONTACT INFORMATION
For inquiries or concerns, users may contact customer support at info@topquest.co.ke or via phone at +254748837332. Customer support endeavors to respond within 48 hours, with allowances for potential delays during holiday seasons.
